NĀVU Project Privacy Policy

Effective Date: 2oth Februrary 2025

NĀVU Project ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our restaurant, website, or engage with our services.

  1. Information We Collect

We may collect and process the following personal data from you:

  • Identity Information: Name, contact details, and other identifiers necessary for reservations, inquiries, or service customization.

  • Technical Data: IP addresses, device types, and browser details automatically collected when visiting our website.

  • Transactional Data: Order details, payment information, and transaction history.

  • Preference Data: Feedback, dining preferences, and special requests, when provided.

  1. Purpose and Legal Basis for Data Collection

We process your personal data for the following purposes, based on legitimate interest, contractual necessity, or consent:

  • Reservations and Services: To manage reservations, inquiries, and service preferences.

  • Communication: To send booking confirmations, promotional offers, and respond to feedback.

  • Website Enhancement: To improve website functionality and user experience based on aggregated data.

  • Legal Compliance: To comply with obligations under applicable laws and regulations.

  1. Data Sharing and Third-Party Disclosure

We do not sell, lease, or disclose your personal data to unaffiliated third parties, except as outlined below:

  • Service Providers: Data may be shared with trusted third parties (e.g., payment processors, reservation platforms) only as necessary to facilitate our services.

  • Legal Obligations: We may disclose data if required by law or to protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of business assets, your data may be transferred to the new ownership under equivalent protection.

  1. Data Security

NĀVU Project employs advanced security measures, including encryption and secure data storage, to protect personal data from unauthorized access, alteration, disclosure, or destruction. Please note, however, that no security system is entirely foolproof, and we cannot guarantee absolute security.

  1. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law. For instance, reservation data is stored until the reservation is fulfilled, and order histories may be retained for customer service purposes.

  1. Your Data Protection Rights

In accordance with applicable law, you have the right to:

  • Access: Request copies of your personal data.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of personal data when it is no longer needed.

  • Restriction and Objection: Restrict or object to certain types of processing.

  • Data Portability: Request transfer of your data to another entity.

For any data requests, please contact us as specified below. We may require additional information to verify your identity before processing such requests.

  1. Consent and Explicit Consent Requirements

In accordance with the Information Technology Act, 2000, and applicable Indian regulations, we may collect and process your personal data based on your consent. Where required, we will seek explicit consent, especially for sensitive personal data, which includes information related to health, biometrics, or financial details. You have the right to withdraw consent at any time by contacting us through the details provided below.

  1. Purpose Limitation

NĀVU Project is committed to limiting data collection to specified, lawful purposes that are relevant to our services, such as managing reservations, improving customer experiences, and sending promotional content. Any further processing of your data will occur only with additional consent or where mandated by law.

  1. Data Minimization and Retention

We adhere to the principles of data minimization and data retention under Indian law. We collect only the necessary personal data for fulfilling our services. Data is retained only as long as required by law, for business needs, or as stated in this policy, after which it will be securely deleted or anonymized.

  1. User Rights

In compliance with Indian privacy laws, you have the right to request access to, correction of, and deletion of your personal data. Requests to exercise these rights may be submitted to us using the contact information below. We will take reasonable steps to verify your identity before processing such requests.

  1. Disclosure for Lawful Purposes

NĀVU Project may disclose your personal data if required by law or to comply with legal processes, court orders, or requests from government authorities. This disclosure will be limited to what is strictly necessary to meet legal requirements or to protect our legal interests.

  1. Data Security and Breach Notification

In line with Indian regulations, NĀVU Project follows “reasonable security practices and procedures” to protect your data against unauthorized access, alteration, or loss. In the unlikely event of a data breach affecting your personal information, we will notify you promptly, following applicable legal requirements.

  1. Use of Tracking Technologies (Cookies)

Our website may use cookies or similar tracking technologies to enhance user experience. In compliance with evolving Indian regulations, non-essential cookies are used only with your consent. You can manage cookie preferences through your browser settings or by contacting us for more options on disabling tracking.

  1. Redressal Mechanism

To address any grievances or concerns regarding data handling practices, NĀVU Project has appointed a Grievance Officer. You may reach out to the Grievance Officer using the contact details provided below, and we will endeavour to resolve your concerns in a timely manner.


  1. Changes to this Privacy Policy

  2. We reserve the right to modify this Privacy Policy periodically. We will notify you of any significant changes by updating the policy on our website. Please review this policy regularly to stay informed about our data practices.

    1. Contact Us

    For questions or concerns regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:

    • Name: Mr. Sanjay Vasudevan

    • Designation: Legal and Data Protection Officer

    • Email: sanjay@halopartners.in

    • Phone: +91 - 9901413615

    • Mailing Address: #43, 2nd Floor, VP Deenadayalu Road, Jayamahal Extension, Bengaluru, Karnataka, 560046